South Africa transport companies: ratings & reviews
Which company should you travel with? We compared the 6 companies most present on our routes, with the rating and number of reviews shown on 12Go (checked on 12 October 2026 for a departure on 2 November 2026).
Compare on 12Go →How we compared the companies
The ratings below are the average score out of 5 shown on each company's 12Go page, with the matching number of reviews (checked on 12 October 2026 for a departure on 2 November 2026). Routes, transport types and prices come from the 12Go offers checked on SouthAfricaByBus's routes.
A rating only means something with its number of reviews: 4.4 on hundreds of reviews is more reliable than 5.0 on two.
Companies at a glance
Sorted by number of reviews on 12Go.
| Company | 12Go rating | Reviews | Type | Our routes served | From |
|---|---|---|---|---|---|
| Intercape | 4.1/5 | 9 | Bus | 11 | €23 |
| FlySafair | 4.7/5 | 3 | Flight | 15 | €43 |
| AeroCRS | 4/5 | 2 | Flight | 2 | €102 |
| APM WC | 2.5/5 | 2 | Bus | 2 | €31 |
| Intercity Xpress | 5/5 | 1 | Bus | 5 | €21 |
| Luciano Luxury Coaches | 3/5 | 1 | Bus | 1 | €31 |
Company by company
Rated 4.1/5 on 9 reviews on 12Go. On sale on 11 of our routes (bus), for example Johannesburg → Cape Town: 8 offers from €42, typical duration 19 h 49.
Rated 4.7/5 on 3 reviews on 12Go. On sale on 15 of our routes (flight), for example Cape Town → Johannesburg: 98 offers from €78, typical duration 2 h 05.
Rated 4/5 on 2 reviews on 12Go. On sale on 2 of our routes (flight), for example Johannesburg → Cape Town: 4 offers from €102, typical duration 2 h 10.
Rated 2.5/5 on 2 reviews on 12Go. On sale on 2 of our routes (bus), for example Johannesburg → Cape Town: 2 offers from €47, typical duration 18 h 45.
Rated 5/5 on 1 reviews on 12Go. On sale on 5 of our routes (bus), for example Johannesburg → Cape Town: 3 offers from €39, typical duration 18 h 19.
Rated 3/5 on 1 reviews on 12Go. On sale on 1 of our routes (bus), for example Maputo (Mozambique) → Johannesburg: 1 offer from €31, typical duration 10 h.
How to choose your company in 5 checks
- Rating and number of reviews together. A high score on very few reviews says little.
- The class or vehicle. It is shown on each offer: on the same route, comfort can differ a lot.
- The departure point. Companies do not always leave from the same station: check the name on your ticket.
- The arrival time. Useful to plan your connection or your check-in.
- Change and cancellation conditions. They are shown before payment and differ between companies.
Transport companies in South Africa: your questions
Which company has the most reviews on 12Go in South Africa?
Which company had the most offers on our routes?
Where do these ratings come from?
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